Terms and conditions.
Cancellation
- All cancellation requests must be made via EMAIL
- A surcharge equal to 20% of your total booking rates will be charged for all requests made in less than 7 days prior to check-in date
- A surcharge equal to 50% of your total booking rates will be charged for all requests made in less than 3 days prior to check-in date
- In the event of cancellation, total prepayment less non-refundable deposit will be refunded by cheque (local only) or T transfer (overseas and local) within 14 days of cancellation notice.
Change of date
- All change of date requests must be made and confirmed via EMAIL.
- A surcharge equal to 20% of your total booking rates will be charged for all requests made in less than 7 days prior to check-in date.
- All change of date requests is subject to availability.